Term and Conditions

Welcome to Lunara Beauty Store! These Terms and Conditions govern your use of our website and services. By accessing personalcaredeals.com and making a purchase, you agree to be bound by these terms. Please read them carefully.

At Lunara Beauty Store, we specialize in premium beauty and personal care products designed for discerning customers who value quality, efficacy, and safety in their skincare and cosmetic routines. Our product range caters to those seeking solutions for specific skin concerns while maintaining the highest standards of product integrity.

1. User Obligations and Responsibilities

Account Integrity

When creating an account or making purchases, you agree to:

• Provide accurate, current, and complete information
• Maintain the security of your account credentials
• Promptly update any changes to your information
• Accept responsibility for all activities under your account

Prohibited Activities

You may not:

• Use our website for any illegal or unauthorized purpose
• Attempt to gain unauthorized access to any part of our systems
• Interfere with the proper functioning of the website
• Submit false or misleading information
• Use our products for any commercial resale without authorization

Age Requirement

You must be at least 18 years old to purchase from our store, or have the consent of a parent or guardian.

2. Products and Services Description

Product Range

Lunara Beauty Store offers carefully curated beauty and personal care products including:

• Skincare Solutions: Acne-prone skin treatments, cleansers, day creams, eye contour products
• Cosmetics: Blush and highlighter, concealer and corrector, eye shadow
• Body Care: Bath and shower products, body care collections
• Specialty Items: Box sets and kits, complexion products

Quality Assurance

All our products are sourced from reputable manufacturers and are subject to quality control measures. We maintain strict hygiene standards to ensure product integrity.

Product Information

We strive to provide accurate product descriptions, ingredients, and usage instructions. However, product colors may vary slightly due to monitor settings, and we recommend reviewing ingredient lists if you have specific allergies or sensitivities.

3. Order and Payment Terms

Order Process

When you place an order:

• You receive an order confirmation email
• We process orders within 1-2 business days after payment confirmation
• We reserve the right to cancel any order for reasons including suspected fraud, pricing errors, or product unavailability

Pricing and Payment

All prices are listed in US dollars and include applicable taxes where required. We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

Shipping Information

We ship worldwide except to select remote areas and certain Asian countries. Our shipping options include:

• Standard Shipping: $12.95 via DHL or FedEx (10-15 business days after shipment)
• Free Shipping: Available for orders over $50 via EMS (15-25 business days after shipment)

Delivery times are estimates and may vary due to customs processing, weather conditions, or other factors beyond our control.

Order Changes and Cancellations

You may request to modify or cancel your order within 2 hours of placement by contacting our customer service. Once an order enters processing, changes may not be possible.

4. Intellectual Property

Website Content

All content on personalcaredeals.com, including text, graphics, logos, images, and software, is the property of Lunara Beauty Store or our content suppliers and is protected by international copyright laws.

Limited License

We grant you a limited, revocable license to access and make personal use of our website. This license does not include:

• Any resale or commercial use of our site or its contents
• Collection and use of any product listings, descriptions, or prices
• Derivative use of our website or its contents
• Use of data mining, robots, or similar data gathering tools

Trademarks

“Lunara Beauty Store” and our logo are trademarks of our company. You may not use these marks without our prior written permission.

5. Returns, Refunds, and Exchanges

Return Policy Overview

We accept returns and exchanges within 15 days of delivery, provided that:

• Products are unopened, unused, and in original packaging
• Original receipt or order confirmation is provided
• Return is requested within the specified timeframe

Non-Returnable Items

For health and safety reasons, we cannot accept returns on:

• Opened BOX SETS and KITS (if any component is used)
• Opened skincare products (Acne-prone skin treatments, Cleansers, Day Creams, Eye contour products)
• Opened cosmetics (Blush and Highlighter, Concealer and Corrector, Eye shadow)
• Opened personal care items (BATH AND SHOWER products)

Return Process

To initiate a return:

1. Contact customer service within 15 days of delivery
2. Receive Return Authorization Number and instructions
3. Securely pack items with original packaging and authorization number
4. Ship to our returns address using a trackable method

Refund Information

Refunds are processed within 5-7 business days after we receive and inspect your return. Original shipping fees are non-refundable, and customers are responsible for return shipping costs unless the return is due to our error.

6. Limitation of Liability

Product Usage

Lunara Beauty Store shall not be liable for any adverse reactions, allergies, or individual results from product usage. Customers are responsible for:

• Reading product ingredients and instructions before use
• Performing patch tests when trying new products
• Consulting with healthcare professionals for specific skin concerns
• Using products as directed and discontinuing use if irritation occurs

Website Operation

We strive to maintain uninterrupted website access but cannot guarantee our site will be available error-free at all times. We are not liable for:

• Temporary unavailability due to technical issues
• Inaccuracies in product information despite our best efforts
• Third-party actions that affect your use of our services

Maximum Liability

To the fullest extent permitted by law, Lunara Beauty Store’s total liability for any claim related to your use of our website or products shall not exceed the purchase price of the products in question.

7. Privacy and Data Protection

We respect your privacy and are committed to protecting your personal information. Our Privacy Policy, available on our website, explains how we collect, use, and safeguard your data.

By using our website, you consent to our collection and use of personal information as described in our Privacy Policy.

8. Governing Law and Dispute Resolution

These Terms and Conditions are governed by the laws of the United States and the Commonwealth of Massachusetts. Any disputes shall be resolved in the courts of Quincy, Massachusetts.

We encourage you to contact us first at [email protected] with any concerns, as we are committed to resolving issues amicably.

9. Changes to Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after changes constitutes acceptance of the modified terms.

We will notify registered users of material changes to these terms via email or website notice.

10. Contact Information

For questions about these Terms and Conditions or any aspect of our service, please contact us: